Crisis Care

The Mental Health Cooperative crisis team is the first line of response for adults (ages 18 and older) anywhere in Davidson County who are experiencing a mental health crisis. Services are focused on immediate assessment and subsequent appropriate treatment interventions with the goal of safety and resolving the crisis in the least intensive and intrusive community setting. When hospitalization is the most appropriate level of care, the crisis team acts as the mandatory pre-screener for evaluations to the Middle Tennessee Mental Health Institute (MTMHI). The crisis team works with the client until a disposition of the acute crisis can be accomplished. Clients who are referred for less intensive and intrusive levels of care outside of the hospital setting receive a follow-up telephone support call from the crisis team to ensure appropriate resolution of the crisis.

If you are facing an emergency call 615-726-0125.

24-hour Crisis Team/ 24-hour Crisis Walk-in Center

  • Offers immediate attention for an individual’s mental health needs.
  • Evaluates individuals in the community, hospital emergency rooms, or natural settings.
  • Focuses on resolving the crisis in a less intensive setting than the hospital.
  • Serves as the designated pre-screening authority for all admissions to the State Mental Health Institute (MTMHI)
  • Serves as the police center for individuals who need immediate mental health assessment.
  • Staffed by triage counselors, crisis counselors, and nurses.

Urgent Care Psychiatric Team

  • Provides psychiatric evaluation, medication management and follow-up for people in crisis.
  • Staffed by psychiatrists, advanced practice nurses and nurses.
  • Focuses on assisting the 24-hour Crisis Walk-in Center and Mobile Crisis Team to help resolve the crisis in the least restrictive setting

Crisis Resolution Center

  • Offers crisis resolution and treatment monitoring for up to 12 hours for individuals who may otherwise go to the hospital
  • Staffed by mental health professionals and nurses
  • Provides a safe, supportive environment for the individual as he/she resolves the immediate crisis

Intensive Intervention Center

  •  Offers crisis resolution and treatment monitoring for up to 72 hours for individuals who may otherwise go to the hospital
  •  Psychiatrist sees the consumer within 24 hours and daily while in care
  • Focuses on medication monitoring and management, group therapies, and crisis prevention plans.
  • To view our video about the 24-hour Crisis Walk-in Center, click here.