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Nashville pilots first mental health crisis response team

by: Peyton Kennedy NASHVILLE, Tenn. (WKRN) — Nashville is piloting its first mental health crisis team that will respond to 911 calls without law enforcement. It’s targeted toward non-violent calls with the goal of reducing response times and lowering the number of mental health patients taken to the hospital in an ambulance. The team is […]

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New response team aiming to help in mental health crises launches in Nashville

By: Cole Johnson NASHVILLE, Tenn. (WTVF) — A new mental health response team is launching in Nashville. The group is called REACH and aims to respond if you are having a mental health crisis rather than sending law enforcement. They will go to crisis situations that don’t require police. The program will have veteran paramedics […]

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Counselors pair up with paramedics in pilot program

By: Alexandra Koehn, Newschannel 5 NASHVILLE, Tenn. (WTVF) — Counselors will pair up with paramedics soon to respond to mental health calls. Amanda Bracht at Mental Health Cooperative said ambulances in Nashville go to about 128 mental health calls a week. “Some of those calls — of the 128, I think if people knew the […]

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What People Are Saying

  • “They calmed me down thus saving me from taking my life and openly discussing me getting the help I needed.”

    A Nashville resident who was helped by
    an MHC Crisis Counselor as part of the
    Partners in Care program with Metro Police.

  • “Counselors Daniel Griggs, Shelby Payne, Ian Lincoln, and Stephanie Freeman responded to our request for service promptly. Upon arrival at the scene, they quickly de-escalated the situation and gently developed a rapport with the person in crisis. In nearly four decades of law enforcement, I have never experienced such a prompt response, the level of compassion, and resolution of a situation involving a person in crisis.”

    Detective Thomas Sexton, City of Belle Meade Police Department

  • “I had difficulty reaching and collaborating with providers until I called Mental Health Cooperative. Tracy H., a Patient Care Coordinator, took the time to collaborate with me, even calling the person on three-way, to ensure the person will get the help they need. I want to publicly say Thank You! Collaboration…..THIS is how we keep people from falling through the many cracks in our mental health care system.”

    Morenike Murphy, LPC-MHSP, CEO, Center of Hope for Behavioral Health

  • “Your employee, Neshae, who works with a couple of my clients on the Education Rights Project, is so wonderful, so hardworking, and so competent. She advocates, even when it’s hard, and communicates well with school staff, parents, and youth. She is a gift, and I’m so glad I get to work with her.”

    Carrie Q. Mason, Ph.D., Education Attorney and Guardian ad Litem
    Juvenile Division of the Metropolitan Public Defender

  • “I just returned from a visit to your Clarksville location and I was impressed with the facility, the singular focus of the staff on providing excellent service, and the depth and breadth of services the Mental Health Cooperative provides to our community and state. Thank you for providing a great service to our community.”

    State Representative Joe Pitts
    House District 67

  • “The nurses and providers in IHC made me feel like I was a priority. They were very efficient and made me feel very comfortable. It was a great experience! I'm looking forward to my next appointment with them.”

    Rob
    Patient

  • “We want to send a special thanks to you and Mental Health Cooperative and give a big shout out to Shara Biggs. The positive impact she has had in this place is incredible. We can’t thank you enough for sending her to help us!”

    The Command Staff at the Hamilton County Jail

  • “Sometimes jobs are taken for granted. Without you my life would be very stressful. Thank you for doing such a wonderful job. It means so much.”

    Barbara
    Consumer

  • “From the moment I walked in the door to the moment I left I felt safe and taken care of. I truly feel like the people in your Crisis Stabilization Unit really care about us. I finally have a plan to beat my depression and to conquer my urge to end my life. You all have helped save me. ”

    Becky
    Consumer

  • “We have been working with Mental Health Cooperative since they opened here in Bradley County in 2015. We were excited to have another mental health partner in this community that would fill a much needed gap in services. Since their opening, we have referred many clients to them and have been pleased with the service this clients receive. We look forward to working with Mental Health Cooperative in the future.”

    Justin Forgette, LPC/MHSP
    Parkridge Valley Outpatient Services of Cleveland

  • “Mental illness is unbearable for those afflicted and for their families, but it helps to have individuals like you serving the community and making the loved ones of those affected feel better given the unpleasant realities of mental health crises. I just wanted to reach out and thank you for a job well done and express my appreciation for the service you provide. ”

    Amy
    Parent

  • “MHC saved my life. We couldn’t find services that worked for our teenage daughter until we came here. Kim Batson helped us create a plan for our family and made the process easier than we had ever experienced in the past.”

    Karen
    Parent

  • “MHC and I work together as a team in my school. My MHC therapist is wonderful. She is professional, dependable, encouraging, and works as a team player to help our children be successful. ”

    Molly Barnard
    Ruby Major Elementary

  • “We appreciate the partnership that we have with MHC. We are able to help many children in our school! ”

    Malissa Johnson
    Charlotte Elementary in Dickson

  • “Your partnership has been a powerful addition to my practice. I’ve seen remarkable improvement with many of my patients, several I had initially planned to start on medication but later ended up not needing it because of your work. Your model works well and I think every pediatrics office in the country needs this kind of support.”

    Clifford Seyler, M.D.
    Tullahoma Pediatrics, Manchester Pediatrics, Royal Pediatrics

  • “I just wanted to write and say how wonderful our partnership with MHC has been. Erin has been great, we've seen tremendous improvement with our patients, and they actually go to their counseling appointments now since it doesn't "feel" like they are going to a therapy center. It has been a real breath of fresh air. Anyways, just wanted to take a second to tell you we appreciate everything you all do.”

    Hunter Butler, M.D.
    Springfield Children’s Clinic

  • “The services you provide and the way you provide them is being proven in the growth. I know it is stressful at times to manage the growing organization, but MHC truly services the forgotten edges of our society. The dignity and humanity with which you do it has value that cannot be assessed or ever truly appreciated. The individuals and families you impact, however, will never forget and will always pay forward their gratitude to others.”

    Jim Nickle, AIA
    InForm Smallwood+Nickle, LLC