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Press Releases

REACH to Bring a Non-Police 911 Response to Nashville

A new city program aims to free up ambulances and address low-acuity crisis calls by: Hannah Herner, Nashville Scene If someone calls 911 in Nashville while experiencing a mental health crisis, the person who answers goes through a series of questions with them. If the caller is deemed nonviolent, the call information is sent over to […]

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MNPD expanding program aimed at appropriately responding to mental health calls

NASHVILLE, Tenn. (WTVF) — Metro Nashville Police will continue its partnership with behavioral health experts after a successful pilot project. Partners in Care aims to appropriately respond to mental health calls. It’s going to be extended for at least another year and will be available in more Metro precincts. The goal is for officers to respond to […]

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Nashville program teaming police with mental health workers is now permanent

A program teaming up Nashville police officers with mental health workers is now permanent and will expand to a fourth precinct in November, a news release from the Mental Health Cooperative said. The program, dubbed Partners in Care, completed its pilot year over the summer. A one-year contract with the Mental Health Cooperative and an […]

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What People Are Saying

  • “They calmed me down thus saving me from taking my life and openly discussing me getting the help I needed.”

    A Nashville resident who was helped by
    an MHC Crisis Counselor as part of the
    Partners in Care program with Metro Police.

  • “Counselors Daniel Griggs, Shelby Payne, Ian Lincoln, and Stephanie Freeman responded to our request for service promptly. Upon arrival at the scene, they quickly de-escalated the situation and gently developed a rapport with the person in crisis. In nearly four decades of law enforcement, I have never experienced such a prompt response, the level of compassion, and resolution of a situation involving a person in crisis.”

    Detective Thomas Sexton, City of Belle Meade Police Department

  • “I had difficulty reaching and collaborating with providers until I called Mental Health Cooperative. Tracy H., a Patient Care Coordinator, took the time to collaborate with me, even calling the person on three-way, to ensure the person will get the help they need. I want to publicly say Thank You! Collaboration…..THIS is how we keep people from falling through the many cracks in our mental health care system.”

    Morenike Murphy, LPC-MHSP, CEO, Center of Hope for Behavioral Health

  • “Your employee, Neshae, who works with a couple of my clients on the Education Rights Project, is so wonderful, so hardworking, and so competent. She advocates, even when it’s hard, and communicates well with school staff, parents, and youth. She is a gift, and I’m so glad I get to work with her.”

    Carrie Q. Mason, Ph.D., Education Attorney and Guardian ad Litem
    Juvenile Division of the Metropolitan Public Defender

  • “I just returned from a visit to your Clarksville location and I was impressed with the facility, the singular focus of the staff on providing excellent service, and the depth and breadth of services the Mental Health Cooperative provides to our community and state. Thank you for providing a great service to our community.”

    State Representative Joe Pitts
    House District 67

  • “The nurses and providers in IHC made me feel like I was a priority. They were very efficient and made me feel very comfortable. It was a great experience! I'm looking forward to my next appointment with them.”

    Rob
    Patient

  • “We want to send a special thanks to you and Mental Health Cooperative and give a big shout out to Shara Biggs. The positive impact she has had in this place is incredible. We can’t thank you enough for sending her to help us!”

    The Command Staff at the Hamilton County Jail

  • “Sometimes jobs are taken for granted. Without you my life would be very stressful. Thank you for doing such a wonderful job. It means so much.”

    Barbara
    Consumer

  • “From the moment I walked in the door to the moment I left I felt safe and taken care of. I truly feel like the people in your Crisis Stabilization Unit really care about us. I finally have a plan to beat my depression and to conquer my urge to end my life. You all have helped save me. ”

    Becky
    Consumer

  • “We have been working with Mental Health Cooperative since they opened here in Bradley County in 2015. We were excited to have another mental health partner in this community that would fill a much needed gap in services. Since their opening, we have referred many clients to them and have been pleased with the service this clients receive. We look forward to working with Mental Health Cooperative in the future.”

    Justin Forgette, LPC/MHSP
    Parkridge Valley Outpatient Services of Cleveland

  • “Mental illness is unbearable for those afflicted and for their families, but it helps to have individuals like you serving the community and making the loved ones of those affected feel better given the unpleasant realities of mental health crises. I just wanted to reach out and thank you for a job well done and express my appreciation for the service you provide. ”

    Amy
    Parent

  • “MHC saved my life. We couldn’t find services that worked for our teenage daughter until we came here. Kim Batson helped us create a plan for our family and made the process easier than we had ever experienced in the past.”

    Karen
    Parent

  • “MHC and I work together as a team in my school. My MHC therapist is wonderful. She is professional, dependable, encouraging, and works as a team player to help our children be successful. ”

    Molly Barnard
    Ruby Major Elementary

  • “We appreciate the partnership that we have with MHC. We are able to help many children in our school! ”

    Malissa Johnson
    Charlotte Elementary in Dickson

  • “Your partnership has been a powerful addition to my practice. I’ve seen remarkable improvement with many of my patients, several I had initially planned to start on medication but later ended up not needing it because of your work. Your model works well and I think every pediatrics office in the country needs this kind of support.”

    Clifford Seyler, M.D.
    Tullahoma Pediatrics, Manchester Pediatrics, Royal Pediatrics

  • “I just wanted to write and say how wonderful our partnership with MHC has been. Erin has been great, we've seen tremendous improvement with our patients, and they actually go to their counseling appointments now since it doesn't "feel" like they are going to a therapy center. It has been a real breath of fresh air. Anyways, just wanted to take a second to tell you we appreciate everything you all do.”

    Hunter Butler, M.D.
    Springfield Children’s Clinic

  • “The services you provide and the way you provide them is being proven in the growth. I know it is stressful at times to manage the growing organization, but MHC truly services the forgotten edges of our society. The dignity and humanity with which you do it has value that cannot be assessed or ever truly appreciated. The individuals and families you impact, however, will never forget and will always pay forward their gratitude to others.”

    Jim Nickle, AIA
    InForm Smallwood+Nickle, LLC